FEATURES
Everything you need
to deliver better care
PharmaFlow is built to help your team give consistent advice, save time at the counter, and grow your OTC sales.
Powerful features for busy pharmacies
Smart Symptom Assessment
Guided questions adapt to customer answers to understand symptoms quickly and accurately.
Easy, step-by-step flow
Built-in clinical safety checks
Suitable for all common conditions
Personalised Recommendations
PharmaFlow recommends the most suitable OTC products from your own inventory.
Evidence-based recommendations
Considers condition & severity
Only shows available products
Save Time at the Counter
Reduce consultation time and keep queues moving with a fast, structured process.
30–60 seconds per consultation
Less back-and-forth questions
More time for what matters
Increase OTC Sales
Recommend the right products with confidence and boost add-on and cross-sell opportunities.
Highlights top recommendations
Encourages product upgrades
Drives more basket value
Simple Reports & Insights
Understand performance and make better decisions with easy-to-read reports.
Consultation and sales summary
Top conditions & products
Track trends over time
Consistent Advice, Every Time
Ensure every customer gets the same high standard of advice, no matter who they speak to.
Standardised consultation process
Reduces variation between staff
Builds customer trust & loyalty